Replies: 0
Hi, after upgrading to W3 Total cache 0.9.5.2 (we have wordpress 4.6.1) we get a random problem – some of our posts appear to the end users as garbage. Like this: http://prntscr.com/dxvd6m Repeated browser refreshes and cache clearing (on the browser and on the W3Total cache backend) doesn’t solve the problem. The only thing that seems to solve it is when I turn off browser caching in W3Total cache settings. Is it possible to diagnose or roll back the plugin version?
thanks
Replies: 0
Hello!
We’ve been using W3 mostly without issues on our site (pistilsnursery.com) for several years.
However today I noticed that pages are sporadically not loading, and instead displaying gibberish (see: http://pistilsnursery.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-19-at-4.05.30-PM.png).
I tested the issue by disabling other plugins that were recently updated, but this did not resolve the issue.
I then started testing W3, purging the caches and refreshing the page. This did not work. Disabling W3 entirely, however, solves the issue.
My wordpress admin remains functional regardless of whether W3 is enabled or disabled. However, only when enabled do I see the gibberish pages. When enabled, I currently use Page cache, Database cache, and Browser cache. I haven’t updated these settings since initially setting up the plugin, years ago. I am using the most current version of the plugin (0.9.5.2).
Please let me know how to fix this issue! Happy to provide any additional information.
Thank you very much in advance,
Jesse
Replies: 0
We’d like to use CDN function of W3TC with Akamai together.
Could you see our inquiries below and advise, please ?
What kind of setting is required to deliver original site via Akamai ?
In case of registering user information of Akamai, what kind of
authority does W3TC have against Akamai ?
Here are a few more questions we’d like to get further information.
Username >> Does this stand for username of Akamai ?
Password >> Does this stand for password of Akamai ?
Email notification
Domain to purge
Purge action
SSL support
Replace site’s hostname with
Replies: 0
W3 Total Cache is not allowing redirection to correct page after wp-admin log in. I have wordpress installed in a subdirectory under the root named wordpress. For example, If the access controlled menu and page was at https://www.garrisonrr.org/contact-us-2/. W3 Total Cache will redirect logged in users to https://www.garrisonrr.org/wordpress/contact-us-2/ . This results in a 404 not found.
The two plugins that it doesn’t play well with are called WordPress Access Control Version 4.0.13 and the other is called Capability Manager Enhanced Version 1.5.7. These plugins allow me to restrict menu views and access to information to logged in users with specific roles. EVERYTHING works great until I activate W3 Total cache.
With W3 Total Cache installed if a person logs in they can see the menu item. However, once they click on the menu item the user gets a WordPress Logon popup. The problem is that when they enter their information in the popup and submit they get redirected to a URL with the subdirectory appended to the URL and then it redirects them to a 404 page not found. It should be noted that I have disabled cache for logged on users.
Everything else seems to work great with W3 Total cache, but I had to deactivate W3 Total Cache because of this problem.
Why does this happen only when I activate W3 Total Cache? I appreciate your wisdom and advise.
Replies: 1
A warning to anyone thinking of updating to 0.9.5.2: CSS minify is completely broken. Enabling it in any combination of options will cause your styles to vanish from the front end.
Replies: 0
Our client’s WordPress recently auto updated to v4.7 (!!!), and W3 Total Cache [Version 0.9.5.2] is not completely running. Our site isn’t broken, but we can’t manually setup and JS or CSS files to Minify in the W3TC Wizard. When we try the Help Wizard, we get the message:
JavaScript: No files found.
Cascading Style Sheets: No files found.
Our client’s designer is using their own customized template, which might be what’s causing W3TC problems. We tried moving all the other non-active themes out of the /themes/ folder, but that didn’t help. We see nothing in the php debug file, either (with debugging enable).
Has anyone had success using the Help Wizard under WordPress 4.7? Does the WordPress 4.7.1 upgrade improve things?
Here is our compatibility check report:
Compatibility Check
Legend
Installed: Functionality will work properly.
Not detected: May be installed, but cannot be automatically confirmed.
Ok: Current value is acceptable.
Yes / No: The value was successful detected.
Server Modules & Resources:
Plugin Version: 0.9.5.2
PHP Version: 5.4.16;
Web Server: Apache
FTP functions: Installed (required for Self-hosted (FTP) CDN support)
Multibyte String support: Installed (required for Rackspace Cloud Files support)
cURL extension: Installed (required for Amazon S3, Amazon CloudFront, Rackspace CloudFiles support)
zlib extension: Installed (required for compression support)
Opcode cache: Not installed
Memcached extension: Not installed
Memcache extension: Not installed
Redis extension: Not installed
HTML Tidy extension: Not installed (required for HTML Tidy minifier suppport)
Mime type detection: Installed (Fileinfo) (required for CDN support)
Hash function: Installed (hash) (required for NetDNA / MaxCDN CDN purge support)
Open basedir: On: /var/www/vhosts/7jz2-hypj.accessdomain.com/:/tmp/
zlib output compression: Off
set_time_limit: Available
mod_deflate: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_env: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_expires: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_filter: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_ext_filter: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_headers: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_mime: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_rewrite: Not detected (required for disk enhanced Page Cache and Browser Cache)
mod_setenvif: Not detected (required for disk enhanced Page Cache and Browser Cache)
Additional Server Modules
New Relic
PHP version: Supported
Operating System: Supported
Web Server: Not Supported. (Apache See NewRelic Requirements page.)
WordPress Resources
/var/www/vhosts/7jz2-hypj.accessdomain.com/httpdocs/.htaccess: OK
/var/www/vhosts/7jz2-hypj.accessdomain.com/httpdocs/wp-content: OK
/var/www/vhosts/7jz2-hypj.accessdomain.com/httpdocs/wp-content/uploads/2017/01: OK
Fancy permalinks: /%postname%/
WP_CACHE define: Defined (true)
URL rewrite: Enabled
Network mode: No
Replies: 1
Hi,
When I run my website through webpagetest.org for example, I get an F for compress transfer. It’s telling me to “Use gzip compression for transferring compressable responses”. I’ve enabled HTTP (gzip) compression in the settings.
There are a number of files from the parent theme and some plugins where compression seems to fail (CSS and JS).
Examples:
FAILED – (118.4 KB, compressed = 19.1 KB – savings of 99.2 KB) – http://example.com/wp-content/themes/bootstrap-basic/css/bootstrap.min.css?x16700
FAILED – (11.1 KB, compressed = 4.1 KB – savings of 7.0 KB) – http://example.com/wp-includes/js/wp-emoji-release.min.js?ver=4.7.1
How do I go about making sure these files get compressed as well?
I can’t delete the parent theme or most the plugins that appear in the list, as they’re pretty essential to the website.
Thanks
Replies: 0
Hello!
The JS minify is cut out google API key from link that connect google map to the page.
My link was:
<script type=’text/javascript’ src=’https://maps.google.com/maps/api/js?sensor=true&key=AIzaSyBoQ1waGu5KCQvqG1Wty1-ZlTzUO_pFSx4′></script>
[Moderator note: code fixed. Please wrap code in the backtick character or use the code button.]
After JS minify the API key is cuted and google maps doesnt dispays, because the google required API key to display the map now (aboiut few months).
Errors in browser console:
“Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error” b5fab.js:23:7798
“Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys“util.js:211:33
Demo site example http://secretlab.name/ You can check code and console
Best regards
Replies: 0
I’ve been researching this issue for days and can’t get a straight answer…
Since activating the plugin, my mobile site “breaks” in that no css, widgets, etc. are loaded (just an empty frame). It’ll work fine for a few hours, break, then “magically” fix a few hours later. The process repeats, and repeats, and repeats…
I’ve tried implementing a few fixes from support forums (manual minify, user groups, etc.) to no avail. The issue persists, and it seems a lot of users are having the same problem.
I’m shocked mobile functionality isn’t fundamentally built into this plugin. What’s the solution?
Thanks!
Liz
Replies: 1
I’m using W3TC:free version, default settings + CDN.
And I’m using Thrive Leads to display opt-in forms. They are only appearing sporadically due to the “closed state” getting cached.
I’m wondering if you can point me in the direction of solving this issue.
I recognize it may be complex, but I’m ready to either pay you guys ($200 flat fee?) or hire a freelance developer.
Please advise.
Replies: 2
I have a site http://www.magicasdemae.com.br/, and I installed w3ct. On November 18 I did an update of the plugin and this broke my site.
I uninstalled the plugin on this day.
But over 2 months later, I’m still in trouble. When I enter the site by the main address, sometimes the current version appears (January 2017), but sometimes the November 2016 version still appears.
I tried installing w3ct one more time, to try to clear the cache and fix the problem. But I can no longer install the plugin on my site. The message appears:
“Fatal Error. Please update your PHP.” W3 Total Cache requires PHP version 5.3 or above ”
The detail is that I’m using PHP 5.6. That is, until the error message is in trouble.
I do not know what to do to fix the problem.
Replies: 0
Hi W3 Total Cache Support Team,
my site is running on woocommerce and each user role have different discount which configured using discount plugin.
Is it fine to activate the cache user logged in page option under w3 total cache plugin setting?
Thanks
Replies: 1
Today I updated the plugin to the last version 0.9.5.2.
Now I have noticed that the posts/pages of my blog are shown only with hieroglyphs. The start page works fine, but all posts/pages are shown in a letter mix (see Screenshot).
I have already deleted the cache of the Browser, also the cache of the plugin. Problem still exists.
The only solution for me: turn off the “page cache” in your plugin. Not an ideal solution.
I think with the last update (bevor the update I not had this problem) a big mistake has crept in.
Replies: 4
Hello,
I have days struggling with this problem. Hopefully you can help me.
I’m trying to install the latest version of W3 Total Cache in my blog.
– I download the latest version in my wp-content/plugins folder
– I unzip the contents of the file in my plugins folder
– I go to my plugins page and I click the “Activate” plugin
Immediately after clicking the link, the page throws me an error 500 page. Now all the wp-admin pages are behind this error 500 page. But the frontend pages work perfectly though, all the pages, posts, categories are viewed normally but the dashboard pages are behind this error 500.
The weirdest thing is, There is no trace of this error 500 on the Apache logs. I spoke with my hosting provider and they said it’s a problem with the plugin. When I remove the plugin folder (w3-total-cache) the dashboard works again. But as soon as I activate the plugin everything falls apart.
I made sure that:
– All the WordPress are owned by the apache user
– All the respective folders and files have the appropriate permissions (wp-content, .htaccess)
– The .htaccess is being written by the w3-total-cache plugin. It adds all the # BEGIN W3TC Browser Cache lines.
Do you guys have any idea what I’m missing here?
Thank you very much
Replies: 2
After the WP 4.7.1 update W3 Total Cache plugin was corrupted and crashed my website with the following error… Fatal error: Call to a member function get() on a non-object in /hermes/bosnaweb20a/b1094/ipg.pupstarsonomacom/pupstarsonoma/wp-content/object-cache.php on line 51
iPage, the host of my site has told me there is a script that is “broken”. Being a noob and not being able to fix this myself, they are trying.
Has anyone else had this issue with W3 Total Cache and if so how did you resolve it?
I’m using a GT3 template, if that makes a difference. Any help would be fantastic as I’m dead in the water now.
Replies: 1
Hello,
I find there’s something wrong with your code.
I find out that there’s 3 files that use a lot of disk space
They are:
/public_html/wp-content/cache/log/000000/dbcache.log
/public_html/wp-content/cache/log/000000/minify.log
/public_html/wp-content/cache/log/000000/pagecache.log
Those files consume more than 1 GB of diskspace.
How to disable the W3totalcache log so it won’t consume a lot of disk space
Replies: 0
I use W3Total cache for years and it never broke my site. If I read all those broken comments I wonder what people are doing or what kind of server they run their site. I have use a shared hosting, a dedicated server and now a VPS,
I have tried W3Total Cache with different OS and different themes and plugins together and never had any problems or broken sites at all. Every time when I installed I use the import, because I set all settings years ago once so that I have never do it again,
Works fine here.
Danielle
Netherlands
Replies: 0
We have a WordPress site web hosted on Win2012 R2 with WinCache enabled (via PLESK).
wp-config.php is modified manually.
File web.config used is this (http://stackoverflow.com/questions/35098167/w3-total-cache-iis-minify-error), the only document found:
rewrite>
<rules>
<clear />
<rule name=”w3tc-minify-file” stopProcessing=”true”>
<match url=”wp-content/cache/minify/(.+\.(css|js))$” />
<conditions logicalGrouping=”MatchAll” trackAllCaptures=”false” />
<action type=”Rewrite” url=”wp-content/plugins/w3-total-cache/pub/minify.php?file={R:1}” />
</rule>
<rule name=”wordpress” enabled=”true” patternSyntax=”Wildcard”>
<match url=”*” />
<conditions logicalGrouping=”MatchAll” trackAllCaptures=”false”>
<add input=”{REQUEST_FILENAME}” matchType=”IsFile” negate=”true” />
<add input=”{REQUEST_FILENAME}” matchType=”IsDirectory” negate=”true” />
</conditions>
<action type=”Rewrite” url=”index.php” />
</rule>
</rules>
</rewrite>
But “Toggle all caching types on or off (at once)” cannot be enabed and W3 Total Cache not working.
Can anyone help me?
Replies: 0
Hi all:
I think this is a known issue, but for the life of me, I see no solution to in in the forum so far and I’ve looked for two full days.
The W3TC plugin is configured with my CDN in “mirror” mode and for the most part all works fine, but 5 image files under the “uploads” directory refuse to be served from the cdn servers (eg. on the domain cdn.mysite.com) and are forced at the end of page loads to be served from the host.
This behaviour defeats the entire purchase of W3TC cache and my CDN when the largest files won’t serve from the CDN.
Does anyone have a clear solution to this major issue with integrating W3TC with CDN in the mirror configuration. I’ve checked and the image files are actually on the CDN (they get copied), but when the page builds, these images won’t serve from the CDN. Very frustrating. The CDN people I talked with about it are right this is a W3TC issue, though they could have shown a bit more interest as I’m sure it’s happening to more than just me.
I’m sure I configured the syntax properly so all my upload folder files should with the CDN because there’s several other image files that serve from the CDN just fine in the uploads folder, but there are 5 specific image files in that folder and sub folders under that folder that refuse to serve from the CDN.
Thanks for your help and time in advance. Appreciated.
Replies: 0
On a fresh install of W3 Total Cache on WordPress 4.7.1, as soon as I install and navigate or install and activate, I get this error:
Fatal error: Uncaught Error: Call to undefined function W3TC\json_decode() in /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Config.php:38 Stack trace: #0 /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Config.php(359): W3TC\Config::util_array_from_file('/var/www/client...') #1 /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Config.php(108): W3TC\Config->load() #2 /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Dispatcher.php(16): W3TC\Config->__construct() #3 /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Dispatcher.php(24): W3TC\Dispatcher::component('Config') #4 /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Mobile_Redirect.php(16): W3TC\Dispatcher::config() #5 /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Dispatcher.php(16): W3TC\Mobile_Redirect->__construct() #6 /var/www/clients/client1/web1/web/wp-content/advanced-cache.php(31): W3TC\Dispatcher::component('Mobile_Redirect') in /var/www/clients/client1/web1/web/wp-content/plugins/w3-total-cache/Config.php on line 38
I have to SSH in and delete /wp-content/plugins/w3-total-cache to get the website working again.
-Kyle
