Replies: 2
Hello,
I proceed to the configuration of W3TC, but I end up with an awesome font, present but without icon! Then above the page, I cannot use the Autoptimize link to, for example, purge the cache, I no longer have access to it.
Thank you in advance,
Best regards,
Claude
Replies: 0
Hello Support,
I installed the free version of W3TC on a network https://the-mcaj.org.
I followed the instructions to set up the API for Google. However, I cannot get this to work. The response is always “unable to fetch Page Speed results.
I cannot find a similar post in the forums.
How do I troubleshoot this?
Replies: 4
Yes for some crazy reason all of my pages, uploads and menu on my website have disappeared, they are all still in my database along with uploads, but for some reason they don’t display on my dashboard and now my home page is displayed with all my posts instead of my original home page. Any help would be greatly appreciated. I uninstall W3 total cache and deleted it without knowing it would cause problems. Wondering if their is a missing link or something i can add to my dashboard to bring these uploads and pages back to my dashboard.
Replies: 0
Yes site was working fine, i deactivated and then deleted the W3 total cache plugin thinking it wouldn’t do anything like a normal plugin and boom next time i go to login my pages and uploads disappeared…. They are all in the database just not loading on my dashboard. Any direction or help i could get on this i would appreciate. Need to get this solved asap.
Replies: 1
Marko, having the same issue with license keys again. Getting this message – License key is correct but already in use on another site. See the FAQ for how to enable Pro version in development mode.
Can you please note my account and ensure that all installs on my domain are allowed to use the license key per our agreement? It’s causing issues and frustrating as we’ve been having this same issue for about 6 months.
Replies: 1
Hi,
I am unable to install nor activate w3 Total Cashe on one of my sites. Why is that? Are there requirements for activation?
I am using GoDaddy Managed WordPress hosting plan, couldn’t it be the reason!!?
Here are two screenshots showing the issue:
https://1drv.ms/u/s!ApVeYIdllABbhud4OqiSFl8KsaVADw?e=o9yhKo
https://1drv.ms/u/s!ApVeYIdllABbhud3NLT4NQcXmAm4pw?e=qdzP1H
Replies: 0
Hello,
I know there have been topics on this issue before. But I haven’t been able to fix my problems with any of the suggested fixes. I have w3 installed on my WordPress site and I’m also working with the Divi Theme builder. But the theme builder isn’t able to load when I have w3 enabled. Have tried to turning minify of, have also enabled minify but shut down the enabled for logged in users setting. Doesn’t seem to work. Any suggestion to how I can solve this?
Thanks!
Replies: 0
Hello,
Here, after having activated W3TC, when I activate the CDN (that of Stackpath), my site refuses then to display the cacheable resources, such as: the banner of Cookies notice, the image of recaptcha and the RGPD of Quantcast Choice !
Here are the lines in the Leverage Browser Caching section:
https://quantcast.mgr.consensu.org/cmp.js (expiration not specified)
https://static.quantcast.mgr.consensu.org/v34/cmpui-popup.js (expiration not specified)
https://rules.quantcount.com/rules-p-TnmDLnc4AzLdM.js (5 minutes)
https://www.google.com/recaptcha/api.js?render=6LdC7qUZAAAAAIlnv-dfFXYBEp2–qx5CRUA-pjh&ver=3.0 (5 minutes)
https://www.google.com/recaptcha/api2/webworker.js?hl=en&v=NMoy4HgGiLr5NAQaEQa2ho8X (5 minutes)
https://www.google-analytics.com/plugins/ua/linkid.js (1 hour)
https://www.google-analytics.com/analytics.js (2 hours)
I don’t really know what to do. The CDN being active, stackpath informs me that my site is not integrated with their services!
A little help would be welcome,
Thank you in advance,
Best regards,
Claude
Replies: 0
Hello!
I use the Clearfy plugin – through it I display the Last Modified and If-Modified-Since headers. For caching – W3TC. Server – nginx. There is a problem with unnecessarily caching a 304 response.
Problem:
1. Activating the if-modified-since header in Clearfy
2. Clearing cache in W3TC.
3. Requesting the page using the if-modified-since header – we get a 304 response and a blank page – CORRECT.
4. BUT the page adds to cache. The second time we request the page with the usual GET – we get a blank page and a 304 response.
Can u help me? Is it possible to avoid caching this response? Goal – Correct cache and correct response for “IF_MODIFIED_SINCE” request. Thank you.
Replies: 0
Hello,
Is there a way to set up Content Security Policy for reporting-only purposes? I do see the fields Report Mode Only and Report URL, but that seems to be for the HTTP Public Key Pinning section, if I understand correctly.
Thank you for your time.
Mary
Replies: 0
Hello, I am using the Cloudfront CDN via Origin Pull / Mirro with W3 Total Cache.
Performance is incredibly fast, very happy, however some of my images and other files are not being delivered via CDN.
I tried deleting the cloudfront distribution file and created a new distribution before testing to make sure AWS can find all of the files on my website but somehow some files are being missed?
Here is a url of one of the items that is not being delivered via CDN:
My Domain name plus: /wp-content/uploads/2020/06/cropped-12.jpg
Replies: 0
When configuring plugin it orders me to:
Edit file .htaccess and remove all lines between and including # BEGIN W3TC Page Cache core and # END W3TC Page Cache core markers.
But when I delete it I got 404 error. Really strange.
Replies: 1
Whenever I try to visit my site or my administrative account, I see this fatal error:
Fatal error: Uncaught Error: Class ‘W3TC\Util_Environment’ not found in /home/ingvenni/public_html/wp-content/plugins/w3-total-cache/Config.php:118 Stack trace: #0 /home/ingvenni/public_html/wp-content/plugins/w3-total-cache/Dispatcher.php(16): W3TC\Config->__construct() #1 /home/ingvenni/public_html/wp-content/plugins/w3-total-cache/Dispatcher.php(26): W3TC\Dispatcher::component(‘Config’) #2 /home/ingvenni/public_html/wp-content/plugins/w3-total-cache/Mobile_Redirect.php(16): W3TC\Dispatcher::config() #3 /home/ingvenni/public_html/wp-content/plugins/w3-total-cache/Dispatcher.php(16): W3TC\Mobile_Redirect->__construct() #4 /home/ingvenni/public_html/wp-content/advanced-cache.php(31): W3TC\Dispatcher::component(‘Mobile_Redirect’) #5 /home/ingvenni/public_html/wp-settings.php(97): include(‘/home/ingvenni/…’) #6 /home/ingvenni/public_html/wp-config.php(93): require_once(‘/home/ingvenni/…’) #7 /home/ingvenni/public_html/wp-load.php(37): require_once(‘/home/ingvenni/…’) #8 /home/ingvenni/public_html/wp-blog-header.php(13 in /home/ingvenni/public_html/wp-content/plugins/w3-total-cache/Config.php on line 118
I don’t understand any of this, but I am seeing “w3-total-cache” in a boldface section near the end. Can anyone help?
Replies: 1
Hi,
After i updated my shipping zone, some of the user are unable to checkout and it will show a “no shipping method” error. And this only happen to some users, we had asked user to switch either browser/device and the problem won’t show.
I had 2 computer, I tried checkout with same product and address, 1 computer is unable to checkout and the other one are able to checkout.
I had already purged cache in w3 total cache, but the problem is still there.
Please help
Regards,
Chris
Replies: 4
Hi,
I am having a problem with CDN. Our html likes below
<div data-urls="url-1,url-2,url-3"></div>
We use CDN (Generic Mirror) and enter CDN url. But, it only replaces the first url. Could you please check and fix this issue!
Great plugin!
Thank you very much!
Replies: 0
I have tried to exclude some terms from the W3Cache lazyloading, however, without success. Could you help me?
I include the word in the W3 Cache exclusion list, however, it seems to have no effect.
Could you help me delete the term from the Lazy Loading list?
Replies: 5
Hello,
I’m facing problem, that when I publish new post – cache is purged, but comment pagination links are served from outdated cached version:
/post – correct date
/post/comment-page-1 – outdated
/post/comment-page-2 – outdated etc.
They’re souldn’t be automatically purged on new post comment publish? If not, how to force that to happen?
Replies: 0
Hi,
It would be great if W3TC could have an option to avoid static asset requests logging. Maybe in the browser cache configuration. All requests of image, CSS and JS are logged in the web server logs which is not necessary sometimes. For nginx, adding “access_log off;” would prevent that.
Thank you.
Replies: 0
Hello,
We are using Genesis and Ajax search for a website of ours. And we load the search bar in the mobile version in the header with this function:
function sm_genesis_header_markup_close() {
if ( wp_is_mobile() ) {
genesis_structural_wrap( 'header', 'close' );
$searchbarmobile = do_shortcode( '[wcas-search-form]');
genesis_markup( array(
'close' => "$searchbarmobile</header>",
'context' => 'site-header',
) );
} else {
genesis_structural_wrap( 'header', 'close' );
genesis_markup( array(
'close' => '</header>',
'context' => 'site-header',
) );
}
}Working great the only problem is that we also load this searchbar in the menu for desktop visitor.
The problem is that when somebody visits the mobile version of the site the first time only the mobile search bar is visible but he is making a cache version of this page with the mobile search bar. So when somebody visits the desktop, this cache is loaded en both search bars are visible because he is loading the cache of the mobile version…
How can I exclude the mobile version from the page caching to prevent this issue?
Anybody has an idea? Can I exclude the whole plug-in or can I tweak this function in order for W3 total cache to leave it and not put it in the page cache?
Replies: 0
Hi,
We have an interesting use case and I was wondering if you could help me find a solution.
Our project architecture atm consist of 3 servers. Each has a separate WP instance but connected to single DB. Each of them also have a separate Redis instance. The issue we are having is when updating a post or page, the cache won’t clear in Redis because of the separate servers. So we implemented a webhook and a custom logic that would find all keys in the Redis that match *post_id* logic.
But even after we clean all the keys, the changes are still not visible on the front. Any ideas what we are possibly missing on ? Are there additional keys we need to clean ?