Quantcast
Channel: WordPress.org Forums » [W3 Total Cache] Support
Viewing all 19297 articles
Browse latest View live

cloudfront as my cdn

$
0
0

Replies: 0

I was looking at your FAQ (https://wordpress.org/plugins/w3-total-cache/#how%20do%20i%20configure%20amazon%20simple%20storage%20service%20%28amazon%20s3%29%20or%20amazon%20cloudfront%20as%20my%20cdn%3F)

but it’s too hard to follow without any screenshots or proper steps like 1, 2, 3…

Can you please help make it more understandable?

Particularly, i keep failing to connect to the cloudfront as CDN and I can’t get what role or access needs to be given.

I keep getting ‘not authorized’ status. No idea what is missing

I chose Amazon CloudFront as CDN Type

Please help

Thank you

  • This topic was modified 3 hours, 15 minutes ago by futureyoon.
  • This topic was modified 3 hours, 15 minutes ago by futureyoon.

W3TC lazy loading + Filter Everything Pro

$
0
0

Replies: 2

Hi there,

Divi theme + WooCommerce + Filter Everything Pro (on woo pages \w AJAX) + W3TC.

So, I have set the the theme to show 40 entries /products/ on archives and search page and lazy-loading is working just fine when scrolling down a page. However, when a filter is applied /via AJAX!/ – the products are left with not the real image, but the SVG placeholder like so:

<img width="300" height="300" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20300%20300'%3E%3C/svg%3E" data-src="https://XXXX.com/wp-content/uploads/2023/09/XXXX.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail lazy" alt="" decoding="async">

FYI – when I disable lazy-loading in W3TC it’s fine; also there doesn’t seem to be any other kind of lazy-loading going on that messes up W3TC’s. I think the lazy-loading script just never re-iterates over the “new” images after the AJAX and I am not sure how to trigger it.

  • This topic was modified 20 hours, 29 minutes ago by imddev. Reason: add website/page link

Not able to config Amazon CloudFront

$
0
0

Replies: 2

Hi Team

IAM policy has been update to add CreateInvalidation and ListDistributions.

When clicking on “Test CloudFront distribution”, error message appears : Error: Distribution for origin “d14saept1n0koz.cloudfront.net” not found

We are using directly the WordPress on the CDN, not on the origin (AWS EC2 which is restricted to CloudFront only).

Also, this message appears “A configuration issue prevents CDN from working: The “Access key”, “Secret key” and “Replace default hostname with” fields cannot be empty. Specify it here.”

But the Access Key and Secret Key are well configured in the plugin parameters.

Here is the screenshot: https://ibb.co/n7ddtQ4

How can this be fixed ? 

All fields are required.Location admin.php

$
0
0

Replies: 1

We have an error when we confirmed a valid Global API Key for Cloudflare inside a plugin W3-Total Cache

All fields are required.Location admin.php?page=w3tc_extensions&extension=cloudflare&action=view&w3tc_message=XXX

Need help.

Issues Using get_the_ID() within mfunc

$
0
0

Replies: 0

I am trying to load comments in a part of a page which is subject to page cache Disk. The rest of the page remains static, while comments can be posted and updated dynamically with each page load.

Assuming the principal would be straightforward, I have used the below code:

<!-- mfunc {hidden}-->
$arr = get_comments(array("post_id" => get_the_ID(),"status" => "approve",));
wp_list_comments( $args = array(), $arr);
<!-- /mfunc {hidden}-->

However get_the_ID() doesn’t run. After a page cache purge, yes it does – the first load. Thereafter, once the page is cached, get_the_ID() no longer works.

Instead, I then tried the following code, adding a queried object fetch

$obj = get_queried_object();
$id = $obj->ID;
$arr = get_comments(array("post_id" => $id,"status" => "approve",));

Again, first load after page cache purge gets the right comments. Then subsequent reloads, it does nothing.

The Problem: Every comment is loaded, with the status approve suggesting the post_id is completely ignored because its empty.

Is there something I am missing from the page cache mfunc fragment?

I’d rather use this than implement Ajax loading because I believe the comments to be beneficial on the page for SEO, and I may use them as a Q/A integrated into the ld+json schema.

Many thanks. On the link, under the “Ask” tab. FYI those comments shouldn’t even load. They’re not under that franchise CPT’s ID.

  • This topic was modified 17 hours, 12 minutes ago by mburdett555.

$99 for W3 Total Cache: Does it have refund policy?

$
0
0

Replies: 0

1.)If I purchase W3 Total Cache, is there a refund policy?

2.)If I need some support, and I will need support, do I still pay the $150 suupport fee?

thanks

Ronald Cross

The following memcached servers are not responding or not running

$
0
0

Replies: 1

How to solve an issue as all is enabled but still an error. It is enabled memcached.

The following memcached servers are not responding or not running:

  • Object Cache: 127.0.0.1:11211.
  • Page Cache: 127.0.0.1:11211.

This message will automatically disappear once the issue is resolved.

How to deactivate W3 Total Cache via FTP

$
0
0

Replies: 1

Hi,

I just installed the W3 Total Cache and my site is not available anymore or better to say very very slow.

I am just able to get on to the Dashboard and can not reach the installed plugins or any thing else.

Can anyone give me a hint what could happened?

In addition is it possible to deactivate w3 via FTP? I tried it once by rename the plugin folder, but this let to a big error.

May thanks.

  • This topic was modified 1 day, 1 hour ago by jenna1987.

Lazy Load creating issues

$
0
0

Replies: 0

On the site when used on a mobile the home page image for a mobile device does not load when Lazy Load is ticked. The main image for a laptop/desktop loads/shows only, bleeding off the screen incorrectly.

If I disable Lazy Load the mobile image loads corrrectly.

How can this be fixed please?

Regards

Steve B

Trapped On Setup Guide

$
0
0

Replies: 0

I installed this plugin, which I’ve been using on dozens of client’s websites for about a decade now, and never run into this issue before.

When I try to navigate to ANY settings page for this plugin, I get diverted to the plugin’s Setup Guide page, and presented with a few options, none of which do anything. I’ve tried clicking on “Skip” “Next” and any other options I’m supposed to be able to interact with and none of them do anything, the Setup Guide form is dead and unresponsive.

Normally I just bypass this setup guide as I’ve done this a thousand times and know what settings to use for my client’s websites, however because all pages redirect me to this broken setup guide page, I can’t manually configure the plugin like I normally would. Because the guide is broken, I can’t let the guide run, then adjust the settings to suit my client’s needs afterwards either.

The plugin is completely inoperable!

This website is supposed to be launching within the next 5 business days and I can’t launch it incomplete like this. I need all components working. I’ve used W3 Total Cache for a decade, and been very loyal to the plugin, but I need an optimization plugin that’s working and soon.

Unable to check off enable Page cache

$
0
0

Replies: 0

When I check off Enable for “Page Cache” under “General settings”–>”Page Cache” and save the settings, the checked box is blank again. What can I do to solve that?

How to set long expiration time for cache

$
0
0

Replies: 0

My website is relatively static and is seldom updated. How can I set a long expiration time, so that the site loads faster from cache for the users? Should I also turn off automatic updates and do it manually when I update the website in order not to refresh the cache (assuming that the cache will be empties during updates).

Feature-Policy / Permissions-Policy

$
0
0

Replies: 0

Hello,

After enabling “Feature-Policy / Permissions-Policy” it does not show in the headers.

Regards,

Edwin

Webp Conversion question

$
0
0

Replies: 0

Hi,

Just a general question. when the photo are converted am I able to delete the jpeg (etc) version from media library to save disk space? Or should the original be retained?

Thank you.

Ploblem with the webp converter

$
0
0

Replies: 1

We have a problem converting the images. This could be because the environment in which we are convert the images is Dev, which must be accessed through a VPN?

https://ibb.co/DGDWhyv

  • This topic was modified 13 hours, 42 minutes ago by lucasbettera.

I want to create cache group based on particular user header

$
0
0

Replies: 0

Hi,

I want to create cache group based on particular header only. Like we have a multilingual site for which we have used “GTranslate” and Gtranslate added “HTTP_X_GT_LANG” in header to translate the page so I need to cache that particular language page based on header passing “HTTP_X_GT_LANG”. So please provide solution how do I set cache group for that particular header

New Relic API Key setting fails, resulting in errors

$
0
0

Replies: 1

When activating the new relic monitoring extension, I follow the prompt to provide an API key for New Relic. I attempted to add the API key (user key, browser key, and ingest key) but there is an error:

API key verification failed: Internal Server Error

As a result, there are now several new errors appearing in the logs:

Deprecated: trim(): Passing null to parameter #1 ($string) of type string is deprecated in /pubwebdev/html/source-release-v2.0.5-2024-07-09__17-20-59/custom-content/plugins/w3-total-cache/Root_Loader.php on line 183
Warning: include_once(/pubwebdev/html/source-release-v2.0.5-2024-07-09__17-20-59/custom-content/plugins): Failed to open stream: Permission denied in /pubwebdev/html/source-release-v2.0.5-2024-07-09__17-20-59/custom-content/plugins/w3-total-cache/Root_Loader.php on line 186
Warning: include_once(): Failed opening '/pubwebdev/html/current/custom-content/plugins/' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /pubwebdev/html/source-release-v2.0.5-2024-07-09__17-20-59/custom-content/plugins/w3-total-cache/Root_Loader.php on line 186

I inspected the value of $extensions in the RootLoader::run_extensions method and they contain NULL values, instead of the extension file path, as shown below.

array(2) { ["newrelic.include_rum"]=> NULL ["newrelic.use_php_function"]=> NULL }

Questions for support:

  • Which API key should I use? (it would be very helpful if there was better documentation about which type of key is required)
  • How can I diagnose / troubleshoot the initial error when adding the API key?
  • Does the plugin need to be refactored, to skip extensions with a null value?

Issue with W3 Total Cache and Elementor Integration

$
0
0

Replies: 1

Hello,

W3 Total Cache significantly improved the performance of the homepage. However, after making design changes with Elementor, the page broke. Since then, I have been trying to purge and clear the cache to get it to display correctly again, but it hasn’t worked.

In some browsers, I see the correct version, while in others, it appears completely broken. Even after deactivating W3 Total Cache, the issue persists.

Could you help me resolve this? Is it not possible to use this plugin together with Elementor?

I look forward to your prompt response.

Thank you, Best regards

CloudFront FSD – Cache Header setting and preloading cloudfront

$
0
0

Replies: 0

What’s the correct way to disable the cache-control header to Cloudfront caches in all cases? If I run “curl -I http://example.com&#8221; I always get “X-Cache: Miss from cloudfront” and “Cache-Control: no-store, no-cache, must-revalidate”. I’ve tried with Browser Cache settings “Set expires header” on and off. I’ll get a cache hit from the browser but not from terminal. From the browser. the cloudfront cache also seems to expire quite quickly (10-20 minutes despite a 3600 expire time).

Also, is there a way to preload cloudfront cache? I tried using the page cache cron but this didn’t seem to have an effect.

Thanks

Object Cache add-in file is not a W3 Total Cache drop-in

$
0
0

Replies: 0

Hi champions

I am wondering how to fix this?

The Object Cache add-in file object-cache.php is not a W3 Total Cache drop-in. Remove it or disable Object Caching. 

I have just installed W3 Total Cache, and made some settting for my server.

I noticed the error. I do not want to uninstall Redis. Is there any workaround to fix this?

Steve

Viewing all 19297 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>